Position title
Customer Service Officer / Pay $2800 - $3200 (Basic+Allowance+Annual Bonus)
Description

• 5 days work (Mon – Fri)
• Basic Pay($2500 – $2700)+Skill Allowance ($300)+KPI Incentives ($300)
• Completion Bonus (1 month)
• Medical Allowance

• Fun & Good working environment 
• Career Progression

Responsibilities:

  • Contact center environment, handling in-bound call enquiries
  • Attend to enquiries on various fronts, effectively maintaining our Contact Centre’s high level of accessibility
  • Empathize with customers, and offer clear and relevant advice
  • Provide policy recommendations and refer customers to client advisers for more comprehensive explanations
  • Perform post-case administration for future reference

Requirements:

  • GCE ‘O’ Level / NiTec / Diploma or equivalent
  • Relevant insurance certification will be an advantage
  • Have at least 2 years of experience in customer service, preferably in a contact centre
  • Enjoy people engagement and providing good advice, have patience in dealing with complex problems
  • Have strong interpersonal skills and the ability to answer queries clearly over the phone
  • Be result-oriented and enjoy seeing tangible results of your hard work
  • This is a contract-based position, and attractive remunerations will await you if you are a successful candidate. Monthly KPI incentives will also be paid out if you perform above expectations.

Others:

  • Basic ($2,500 – $2,700) + Skill Allowance ($300) + KPI Incentives ($300)
  • Completion Bonus (1 month)
  • Full Time Position
  • Medical Allowance
  • Full Training will be provided
  • Career Progression

Interested Applicants:
If you meet the above criteria and are seeking new challenges in your career, do send your detailed resume (Indicating your Availability Period, Last Drawn & Expected Salary) in MS Word format to:

zhekang.wong@linkgap.com.sg

We regret that only shortlisted candidates will be notified.

EA Licence No. 18C9151
EAP No. R1874885

Visit https://linkgap.com.sg/job-listing-for-job-seekers/ for more openings!

Employment Type
Permanent
Job Location
Singapore
Date posted
May 21, 2019
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Position: Customer Service Officer / Pay $2800 - $3200 (Basic+Allowance+Annual Bonus)

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